Area Manager

Vitasta Consulting Private Limited
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Vitasta Consulting Private Limited
Job Description

Business:
? Develop a business plan for the area to open branches, conduct area surveys and open branches. Co ordinate with Admin & HR.
? The scope of the job covers business of 12 branches & 60,000 customers.
? Overall responsibility for quality business of assigned branches & new branches to be
opened in the designated area.
? Set goals for customer & business growth (disbursement & loan outstanding) of new
branches & CRS and monitor them monthly.
? Maintain complete information of competition operating in the area.
? Monitor the collection of each branch on a day to day basis, follow-up over dues immediately first through CRMs and then personally or the Program Manager. Hard Coreover dues (90 days ) with the assistance of Fraud Control.
? Co-ordinate with Parinaam to extend microfinance programs for the customers.
? Ensure branch statutory audit compliance on all cash related transactions and registers maintenance

Financial:
? Prepare budget for new financial year for the branches in co-ordination with the CRMs &
Distribution Manager.
? Responsible for the profitability and customer portfolio quality of the branches & the area.

People:
? Responsible for recruitment, training, development, performance management, communication, motivation/mentoring & retention of the entire branch team in coordination with HR Department.
? Conduct the reference check of the branch staff.
? Set annual goals for all the CRMs and conduct quarterly performance evaluation.
? Ensure direct person to person contact with all staff on a monthly basis.
? Hold monthly meeting with each branch with the CRM & staff on a one basis to review monthly performance for each CRS & branch and set goals for the next month.

Monitoring & Control:
? Develop a method of monitoring branch & field level processes implementation as outlined in the Field Manual and Policy Memorandums are strictly adhered.
? Co-ordinate with Audit Department on audits of branches and fraud control measures

Branch & Field Operations Management:
? Hands-on management of the branch & field operations. This would involve direct interaction with customers at GRTs, Centre Meetings & Centre leader meetings.Executed with intelligent planning based on the MIS received of the branch & field level operations.
? Review MIS & get feed back from staff & customers every month and set tasks for them to supervise these centers directly and report & manage customer & field discipline
issues.
? Oversee all the GRTs in the Area and ensure that it is conducted independently.
? Organize customer leader meets & training
? Branch security:
o Assist the DM in coordinating with Admin/ fraud control department on any fraud/ branch break ins/ branch destruction etc., and ensure follow up and resolution of cases
o Assist the DM in maintaining the physical security of staff, branch and cash

Time Management:
? On a broad basis the time distribution would be: 50%-Field & Customers, 30%- Branch & 20%- Reporting & interaction with H.O. etc.

Interface:
? Establish & manage relationship with local government authorities & police in the local area.


About Company: From big transnational corporations to fast growing SME's to fledgling start-ups every corporate body is looking for top talent. All of these are keenly aware that the only real competitive advantage they can have and build in today's flat world is the "human capital".We are servicing this need for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.We credit all our success to three things; customer centric work systems, unflinching belief in our corporate values and our synergy enhancing team. We see repeat business and referral as the operative driver of customer feedback.For more details on us visit www.vitasta.com
 
Additional Information
Location Vadodara Start Date Not Provided
Job Type Full-time
Salary Not Provided
Career Level Not Provided Relevant Work Experience 6-10 years
Education Level Not Provided Job posted on 12-Mar-2017



Contact Information
Company Name Vitasta Consulting Private Limited Telephone No Not Provided
Contact Name Employer Site Link Not Provided
 
Keywords: People Management,  Banking,  business loan,  Team handling,  

               

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