Sales Manager - Liabilities

Vitasta Consulting Private Limited



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Vitasta Consulting Private Limited
Job Description
  • Responsible for achieving business targets for open market liabilities (across all products)
  • Ensure 100% conversion of existing borrowers for liabilities
  • Guide the field staff for pitching liabilities products to existing customers
  • Train branch staff/customers on: a) liabilities products, b) usage of alternate channels c) Cross-selling

  • Responsible for driving business targets for liabilities products (esp. from open market customers) at the SFB branch and associated CSPs & UBRB
  • Actively drive conversion of existing customers for liabilities by coaching the sales officers and unsecured branch team
  • Set weekly/monthly targets for the sales officers, review the set targets on a regular basis
  • Generate leads for secured loans and third party products from open market liability
  • Follow up on leads provided by call centre within defined TAT
  • Assess the market potential and give feedback on product modification and new product development to the regional product teams
  • Share insights on competitor products to the regional product/marketing teams
  • Act as the dedicated point of contact for the walk in customers; address queries pertaining to liabilities
  • Execute the marketing initiatives designed by products & marketing department

  • Ensure customers are educated about the liabilities products offered by Client
  • Resolve customer queries/grievances (pertaining to CA/SA, FD / RD, remittances & third party products) escalated from the field staff within specified time frame
  • Undertake initiatives to increase the products per customer

  • Oversee collection of documents for account opening in strict adherence to KYC norms
  • Keep abreast of the changes in policies and guidelines by RBI, ensures his/her team is educated on the changes to ensure strict adherence
  • Conduct joint business calls/field meetings with field staff to convert customers for liabilities
  • Responsible for correct storage of client information and any other documentation inclusive internal reports, memos etc.

  • Coach the branch staff on liabilities products and support them in conversion of existing customers, lead generation and cross selling of deposit products
  • Build a team of Liabilities Sales Officers, mentors and motivate them to achieve the targets.
  • Ensure goal-setting, midyear -review and annual appraisal process happens within specified timelines for self and reportees
  • Establish and oversee communication system between the asset sales and deposit sales teams to ensure no leakage of leads and seamless customer experience

About Company: From big transnational corporations to fast growing SME's to fledgling start-ups every corporate body is looking for top talent. All of these are keenly aware that the only real competitive advantage they can have and build in today's flat world is the "human capital".We are servicing this need for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.We credit all our success to three things; customer centric work systems, unflinching belief in our corporate values and our synergy enhancing team. We see repeat business and referral as the operative driver of customer feedback.For more details on us visit
Additional Information
Location Other India (MADHYA PRADESH Madhya Pradesh ) Start Date Not Provided
Job Type Full-time
Salary Not Provided
Career Level Not Provided Relevant Work Experience 2-6 years
Education Level Not Provided Job posted on 01-Sep-2017

Contact Information
Company Name Vitasta Consulting Private Limited Telephone No Not Provided
Contact Name Employer Site Link Not Provided
Keywords: Sales ManageMENT,  achieving business targets,  open market customers,  lead generation and cross selling,  Liabilities Sales,  


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