SAP Basis Consultant

Vodafone India Services Pvt.Ltd Job Referrals Powered by Round One



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Vodafone India Services Pvt.Ltd Job Referrals Powered by Round One
Role Purpose:- Work as SAP Basis consultant and provide operational support for SAP Basis issues Performance tuning and Troubleshooting for system and application issues Maintenance activities like carrying out SAP upgrades and database maintenance Key Accountabilities:- Team member of the AskEVO Tiger Operations SAP Basis Provide Operational Excellence for Tiger in the areas SAP Basis, Monitoring, Portal, Oracle Database, Unix-Shell and Scripting and other infrastructure elements Work with Tiger Support Partner, assess operational quality, identify gaps, and manage closure of gaps in SAP Basis area, including o Ensure effective Error Trend Analysis and Problem Management o Work in EVO Tiger SAP Basis team and provide missing technical and operational expertise for Major Incident Management and support EVO Tiger Support Partner to close their knowledge gaps o Provide support for Major Incident Management and ensure timely resolution of Major Incidents o Ensure SAP functional best practices are adhered to during Incident and Problem investigation and resolution o Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available o Provide capability to perform incident & problem management resolution activities as appropriate in exceptional circumstances o Provide appropriate assessment of SAP OSS notes with regard to relevance for EVO Operations o Perform detailed planning & project management of implementation activities for updates & patching where required Assess and improve Operational Procedures (including Housekeeping activities) Perform system health audits to validate system status & report to Basis Team Lead Perform effective Weekly Operational Review with Support Partner Basis Team EVO Basis Activity Reports (report effort) Monthly Capacity Report Defect Prevention proposals Updated operation procedures Weekly housekeeping report Weekly systems health check reports EVO BAU Production support which has SLA based timelines with SEV 1/2/3/4 categorization Resolve all issues reported by Vodafone EVO customers and providing support/assistance to suppliers & Third Parties involved in EVO project. Status reporting to EVO SAP Basis Team Lead. Availability for Major Incident Management out of hours. EVO Basis Activity Reports (report effort) Monthly Capacity Report Weekly housekeeping report Weekly systems health check reports Defect Prevention proposals Update operation procedures EVO Change management guidelines Salary: Not Disclosed by Recruiter Industry: IT-Software / Software Services Functional Area: IT Software - ERP, CRM Role Category: Functional Outside Consultant Role: Functional Outside Consultant Keyskills: Oracle DatabaseSAP BasisSLAChange ManagementProblem ManagementProduction SupportTrend AnalysisSAPOracle
Additional Information
Location Pune Start Date Not Provided
Job Type Full-time
Salary Not Provided
Career Level Not Provided Relevant Work Experience 4 to 8 Yrs
Education Level Not Provided Job posted on 05-Aug-2017

Contact Information
Company Name Vodafone India Services Pvt.Ltd Job Referrals Powered by Round One Telephone No Not Provided
Contact Name Employer Site Link Not Provided
Keywords: Project Management,  Project ManagementCRM,  CRMScripting,  ScriptingReports,  ReportsTroublesh,  


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